Perhaps you have experienced the problem of a broken medical laser system only to be told by the manufacturer that it is obsolete, or cannot be repaired. This frustrating realization becomes apparent, not because your medical laser cannot be repaired by a competent medical laser repair technician, but because the medical lasers manufacturer has decided to quit supporting that device so that they can concentrate on selling new medical lasers rather than repairing the existing ones already placed in the field. You have a choice now! Contact SVENTECH INC. Phone: 847.838.5273 and we will dispatch one of our fully trained and certified medical laser repair technicians to your site to fully analyze and report the actual condition of your medical laser system along with any pertinent facts which will allow you to make an informed decision to repair or replace your medical laser system.
SVENTECH INC. Phone: 847.838.5273
Emergency service calls are another very expensive aspect of owning any medical laser system. Many times the laser was operating perfectly yesterday only to be “dead” today. What happened? Although many medical laser manufacturers would have you believe that the competition fails “all the time” while their model will last forever, the truth is that all medical laser systems will fail at some point in their life. This is to be expected and with proper maintenance and planning, you can keep the costs to a minimum. There is no mystery to laser service, maintenance or operation. It is all physics... sometimes simple and sometimes complex. Our staff of field service technicians and engineers will explain to your satisfaction any and all failures and operational problems encountered with your system. If your current medical laser repair technician cannot or will not provide this information, you should seriously consider another medical laser field service company to take over this task.
SVENTECH INC. Phone: 847.838.5273
Whether or not your medical laser system needs a field service visit can be easily determined by our completely trained and certified medical laser field engineers. Before arrival, we will have determined what the actual problem could be so that we can better prepare for the eventual on-site, field service response. While there, our medical laser repair technician will inspect all operational parameters of your medical laser system and note any discrepancies on our field service call report. When the malfunction has been determined, a repair will be approved by you or your staff. When the repair has been made, the medical laser will then be tested to determine that the repair did indeed remove the problem. When our medical laser repair, field service technician is satisfied that the repair is effective, we will then discuss the repair with you or your staff so that you will fully understand and accept our explanation. Then and only then will you be asked to sign off on the field service report.